Things you need to know before you purchase:
- All Datto Devices purchased through Multilink have a Monthly or Annual Subscription Fee.
- Once you purchase a device, We will ship the unit and request you to provide your name, email and phone to access your device.
- If you try to import the Datto device to your network, it will give you an error “Device owned by another user”
- Only Multilink can add devices your network. We act as your service provider.
- You cannot import Datto devices to Open Mesh Cloudtrax network. Open Mesh devices are no longer being manufactured.
- You can import your Open mesh devices to Datto Cloud network on special request. A monthly/ Annual subscription fee applies to these imported devices.
- If you already have a datto network and would like get the ownership of the new devices, you can make a special request for ownership transfer. The request will be considered and approved/denied case by case basis.
- If you need any additional information. Please reach us before purchase.