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Warranty

Please note that Multilink Solutions Inc acts as a facilitator for warranty claims and does not directly provide warranty for the products sold on our website. We work closely with the respective manufacturers or authorized distributors to ensure that warranty claims are processed efficiently and in accordance with their policies.

Any warranty provided with a product is solely the responsibility of the manufacturer or authorized distributor. We do not assume any liability or responsibility for the terms and conditions of the warranty, including its duration, coverage, or any associated costs.

In the event that you encounter any issues with a product covered by warranty, we will gladly assist you in initiating the warranty claim process. However, we recommend reviewing the specific warranty terms provided by the manufacturer or authorized distributor for detailed information on how to proceed.

Please keep in mind that warranty coverage may vary depending on the product and the manufacturer. It is essential to retain the original purchase receipt or any other required documentation for warranty claims.

If you have any questions or require further assistance regarding warranty claims, please contact our customer support team. We are here to help you navigate the warranty process and provide any necessary guidance.

Aruba Networks

RMA Link: https://asp.arubanetworks.com/

Cambium Networks

Please reach out to Cambium for technical support and warranty questions: https://www.cambiumnetworks.com/support/

RMA Link: https://www.cambiumnetworks.com/support/rma-request/

Cisco

RMA Link: https://www.cisco.com/c/en/us/buy/product-returns-replacements-rma.html

Datto Networking

Please create support ticket from your Cloud Controller

Engenius

RMA Link: https://doctorengenius.engeniustech.com/en/

Fanvil

RMA Link: https://www.fanvil.co.nz/support/everleas-rma-procedure/

Grandstream

Contact Grandstream Support : https://www.grandstream.com/support

Once RMA is approved, please reach out to support@multilink.us 

Ligowave

RMA Link: https://www.ligowave.com/rma

Mikrotik

Please find the Mikrotik technical support documentation here: https://wiki.mikrotik.com/wiki/Main_Page

To generate RMA for a defective unit, please email support@mikrotik.com to obtain a support ticket. Follow the troubleshooting steps provided by the technical support team. If the issue is not resolved, Please fill in the Mikrotik warranty form

Mimosa Networks

RMA Link: https://mimosa.co/legal/RMA

Netgear

RMA Link: https://kb.netgear.com/1162/How-do-I-request-a-Return-Material-Authorization-RMA-for-my-NETGEAR-product

Netonix

Technical Support: Please post your issue on the Netonix forum

RMA Link: https://rma.netonix.com/

ReadyNet

RMA Link: https://www.readynetsolutions.com/warranty

Revotik

RMA Link: http://www.revotikglobal.com/rma/

RF Elements

RMA Link: https://rfelements.com/support/rma

Shireen Inc

RMA Link: https://www.shireeninc.com/osc/rma-policy.html/

Teltonika

RMA Link: https://teltonika-networks.com/support/warranty-repair/

TP-Link

RMA Link: https://www.tp-link.com/us/support/replacement-warranty/

Ubiquiti

Please find the Ubiquiti technical support documentation here: https://help.ui.com/hc/en-us

RMA Link: https://rma.ui.com/

UniView

RMA Link: https://www.uniview.com/Support/

Vilo

RMA Link: https://support.viloliving.com/hc/en-us

Yealink

RMA Link: https://ticket.yealink.com/portal/warranty/warranty-service