Warranty
Please note that Multilink Solutions Inc acts as a facilitator for warranty claims and does not directly provide warranty for the products sold on our website. We work closely with the respective manufacturers or authorized distributors to ensure that warranty claims are processed efficiently and in accordance with their policies.
Any warranty provided with a product is solely the responsibility of the manufacturer or authorized distributor. We do not assume any liability or responsibility for the terms and conditions of the warranty, including its duration, coverage, or any associated costs.
In the event that you encounter any issues with a product covered by warranty, we will gladly assist you in initiating the warranty claim process. However, we recommend reviewing the specific warranty terms provided by the manufacturer or authorized distributor for detailed information on how to proceed.
Please keep in mind that warranty coverage may vary depending on the product and the manufacturer. It is essential to retain the original purchase receipt or any other required documentation for warranty claims.
If you have any questions or require further assistance regarding warranty claims, please contact our customer support team. We are here to help you navigate the warranty process and provide any necessary guidance.
Aruba Networks
RMA Link: https://asp.arubanetworks.com/
Cambium Networks
Please reach out to Cambium for technical support and warranty questions: https://www.cambiumnetworks.com/support/
RMA Link: https://www.cambiumnetworks.com/support/rma-request/
Cisco
RMA Link: https://www.cisco.com/c/en/us/buy/product-returns-replacements-rma.html
Datto Networking
Please create support ticket from your Cloud Controller
Engenius
RMA Link: https://doctorengenius.engeniustech.com/en/
Fanvil
RMA Link: https://www.fanvil.co.nz/support/everleas-rma-procedure/
Grandstream
Contact Grandstream Support : https://www.grandstream.com/support
Once RMA is approved, please reach out to support@multilink.us
Ligowave
RMA Link: https://www.ligowave.com/rma
Mikrotik
Please find the Mikrotik technical support documentation here: https://wiki.mikrotik.com/wiki/Main_Page
To generate RMA for a defective unit, please email support@mikrotik.com to obtain a support ticket. Follow the troubleshooting steps provided by the technical support team. If the issue is not resolved, Please fill in the Mikrotik warranty form
Mimosa Networks
RMA Link: https://mimosa.co/legal/RMA
Netgear
Netonix
Technical Support: Please post your issue on the Netonix forum.
RMA Link: https://rma.netonix.com/
ReadyNet
RMA Link: https://www.readynetsolutions.com/warranty
Revotik
RMA Link: http://www.revotikglobal.com/rma/
RF Elements
RMA Link: https://rfelements.com/support/rma
Shireen Inc
RMA Link: https://www.shireeninc.com/osc/rma-policy.html/
Teltonika
RMA Link: https://teltonika-networks.com/support/warranty-repair/
TP-Link
RMA Link: https://www.tp-link.com/us/support/replacement-warranty/
Ubiquiti
Please find the Ubiquiti technical support documentation here: https://help.ui.com/hc/en-us
RMA Link: https://rma.ui.com/
UniView
RMA Link: https://www.uniview.com/Support/
Vilo
RMA Link: https://support.viloliving.com/hc/en-us
Yealink
RMA Link: https://ticket.yealink.com/portal/warranty/warranty-service